jitabit Terms & Conditions —
Your Rights & Responsibilities

Jitabit's Terms & Conditions constitute a legally binding agreement between the jitabit platform and its users. These terms apply to all services, games, bonuses, and user conduct on the platform.

By creating an account or using the jitabit platform, you confirm that you are at least 18 years old and that online gaming is fully legal in your country of residence. jitabit only provides services to users who are legally eligible to use the platform.

Eligibility Requirements

• You must be at least 18 years old and provide valid proof of identity.
• Online gaming must be legally permitted in your country or region of residence.
• Each person may only open one account; multiple accounts are strictly prohibited.
• Accessing the platform from a restricted region via proxy, VPN, or any other technical means is not permitted.
• We advise against gaming when you are in an emotionally or financially unstable state.

Opening an account on jitabit is completely free. You must provide accurate and truthful information at the time of registration. jitabit reserves the right to close any account created with false information, at any time.

As required by regulatory authorities, jitabit verifies the identity of all users. As part of the KYC (Know Your Customer) process, you may be asked to submit the following documents:

Required Documents

• Scanned copy of National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Relevant screenshots or documents for payment method verification.
• Selfie or video verification may be required if needed.

Account Security

• Keep your password strong and never share it with anyone.
• Keep two-factor authentication (2FA) enabled.
• If you suspect unauthorized access to your account, contact support immediately.
• You are solely responsible for all activity carried out on your account.

Jitabit supports the most popular mobile banking methods in Bangladesh. All financial transactions are secured with SSL encryption, and every transaction is recorded.

Deposit Policy

• Minimum deposit amounts are determined by each payment method.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Payments from third-party accounts will not be accepted.

Withdrawal Policy

• KYC verification must be completed before submitting a withdrawal request.
• First-time withdrawals may take 1–3 business days to process.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Jitabit reserves the right to suspend withdrawals in the event of suspicious activity.
• Withdrawal amounts will always be returned via the original deposit method.

Jitabit offers a variety of bonuses and promotions — welcome bonuses, free spins, cashback, and more. Each bonus comes with its own terms, and compliance with those terms is mandatory.

Wagering Requirement

• After claiming a bonus, a specified wagering amount must be completed before withdrawal.
• Wagering requirements apply separately to each bonus.
• Certain games may be ineligible for bonus wagering — see the bonus page for details.
• Bonuses will be automatically cancelled upon expiry.

General Bonus Terms

• Each user may claim each bonus offer once only.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Jitabit reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses apply only under the terms announced on jitabit's promotions page.

Jitabit ensures a completely fair and transparent gaming environment. All games on our platform use internationally recognized RNG (Random Number Generator) technology, which is independently audited by third parties.

• The RTP (Return to Player) for each game is clearly displayed on the game page.
• Any results or payouts arising from a technical error may be considered void.
• If your internet connection drops, game results are saved on the server.
• Any objection to a game result must be reported to support within 72 hours.
• Exploiting software vulnerabilities or using bots is strictly prohibited.

Jitabit is committed to maintaining a fair and safe gaming environment. If any of the following activities are detected, the account will be immediately suspended or permanently closed, and the balance may be forfeited:

• Creating or operating multiple accounts.
• Using fraudulent or false identity documents.
• Misuse or deliberate exploitation of the bonus program.
• Using automated bots, scripts, or software to play games.
• Money laundering or any other illegal financial activity.
• Harassing or attempting to defraud other users.
• Attempting to breach the platform's security systems.

Jitabit believes gaming should be a source of enjoyment, not stress. That is why we place the highest importance on responsible gaming and are committed to the wellbeing of our users.

• Deposit limit: Set your own daily, weekly, or monthly spending limit.
• Session Limit: Set a time limit on continuous play and take breaks.
• Self-Exclusion: Option to temporarily or permanently deactivate your account.
• Reality Check: You will receive periodic pop-up notifications at set intervals.
• Cooling-off period: Take a break ranging from 24 hours up to 6 weeks.

If you feel that gaming is causing problems in your life, please visit our Responsible Gaming Read the page and get help.

Jitabit treats the security of your personal data as its highest priority. We follow international data protection standards, and your information is never sold to third parties.

• All data is protected with SSL/TLS encryption.
• Payment information is stored in compliance with PCI-DSS standards.
• Your information is used solely for service operation and legal compliance purposes.
• You can opt out of marketing communications at any time.

To learn more, visit our Privacy Policy Visit the page.

Jitabit reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, we will endeavor to notify users in advance via email or an on-platform notice.

• Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
• Jitabit may temporarily suspend services due to technical issues, maintenance, or other reasons.
• Jitabit is not liable for any loss of games or transactions during service downtime.
• The latest Terms & Conditions are always available on this page.

For any complaint or dispute, please contact our customer support team first. Our team will work to resolve your issue as quickly as possible.

• Our support team is available 24/7 via live chat.
• An initial response will be provided within 5 business days of receiving a complaint.
• Complex disputes may take up to 30 days to resolve.
• If a resolution cannot be reached between both parties, mediation through a recognized third party is available.
• You can reach us by email at: [email protected]