Jitabit is a trusted online gaming platform in Bangladesh. We believe your personal data is one of your most valuable assets. That is why our privacy policy is built on complete transparency — so you always know how your information is being handled.
This privacy policy applies to the jitabit platform, mobile app, and all associated services. By using our services, you agree to the terms of this policy. If you have any questions, our support team is always ready to help.
This policy was last updated in January 2026. If significant changes are made, we will notify you by email or through the platform.
What Data We Collect
Jitabit only collects data that is genuinely necessary to provide our services. We never gather unnecessary or excessive information. The different types of data we collect are described below:
Personal Identification Information
- Full name and date of birth (for age verification).
- National ID (NID) or passport number (as part of the KYC process).
- Current address and country.
- Email address and mobile number.
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account information).
- Transaction history (deposit and withdrawal records).
- The last four digits of your card (the full card number is never stored).
Usage & Technical Information
- IP address and device type.
- Browser type, operating system, and screen resolution.
- Session duration and navigation patterns on the platform.
- Gaming history and betting records.
- Login time, date, and approximate location.
Jitabit never collects or stores your full payment card number, CVV, or PIN. All financial data is handled through PCI-DSS compliant systems.
How We Collect Data
Jitabit collects user data through various transparent methods, each conducted on the basis of user consent.
| Data Collection Methods | What Information Is Available | Purpose |
|---|---|---|
| Registration Form | Name, email address, date of birth | Create Account |
| KYC Verification | ID documents, proof of address | Identity Verification |
| Payment Processing | Mobile Banking Information | Processing Transactions |
| Cookies & Tracking | Browsing Behavior | Enhancing Your Experience |
| Customer Service | Chat & Email Records | Troubleshooting |
| Device Logs | IP, Device ID | Security Monitoring |
When you sign in using a third-party social login (such as Google or Facebook), we only collect the information needed for registration. We never access your full social profile or friends list.
Purpose of Data Use
Jitabit uses your data only for specific, legitimate purposes — never beyond what is stated. The primary reasons we process your information are outlined in detail below:
Service Operations & Improvement
- Creating an account, logging in, and verifying your identity.
- Personalising your gaming experience.
- Delivering relevant bonus and promotional offers.
- Resolving technical issues on the platform.
- Developing new features and improving existing services.
Legal & Security Compliance
- Compliance with international Anti-Money Laundering (AML) guidelines.
- Detecting and preventing fraud.
- Generating reports in accordance with regulatory requirements.
- Enforcing responsible gaming policies.
Contact & Support
- Sending transaction confirmation messages.
- Responding to customer service requests.
- Sending security alerts and important updates.
- Sending you promotional emails with your consent.
Data Sharing & Disclosure
Jitabit never sells your data or shares it with third parties for commercial purposes. However, there are specific circumstances where information may be shared:
- Payment Processors: Information required to complete transactions is transmitted through secure channels.
- KYC Partner: With authorized institutions for identity verification.
- Law Enforcement: When required by a court order or legal obligation.
- Game Providers: Minimum data required to operate the games.
- Auditors & Regulators: To ensure compliance with licensing standards.
Jitabit never sells or rents your data to advertisers, data brokers, or unrelated third parties. This is our firm policy.
Cookie Policy
The jitabit platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Essential for core platform functions — maintaining login sessions, security tokens, and more.
- Performance Cookies: Page load times, error detection, and platform performance monitoring.
- Functional Cookies: Remembering your preferred language, game settings, and display preferences.
- Analytics Cookies: To analyze user behavior and improve our services.
Most browsers offer built-in cookie controls. However, disabling essential cookies may cause certain platform features to stop working correctly. To change your cookie settings, go to your browser's settings options.
Data Protection Measures
Jitabit follows the highest industry standards to keep your data secure. Our security infrastructure is regularly audited by independent third-party experts.
- 256-bit SSL/TLS encryption is applied to all data transmissions.
- Stored data is protected with AES-256 encryption.
- Payment information is handled in a PCI-DSS Level 1 certified environment.
- Two-factor authentication (2FA) is available for all accounts.
- Suspicious login attempts are automatically blocked.
- Server data is regularly backed up to secure locations.
- Internal staff access to data is governed by a strict need-to-know policy.
In the event of a data breach that may affect your information, we will notify you and the relevant regulatory authority within 72 hours.
Your Rights
Jitabit gives you full control over your personal data in accordance with international privacy laws. Your rights are explained clearly below:
To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 days.
Children's Privacy
Jitabit is an adult gaming platform. We do not collect or process personal data from anyone under the age of 18. Age verification is mandatory at the time of registration.
If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. Parents or guardians who suspect any such activity are encouraged to contact our support team.
Our Responsible Gaming This page contains detailed information on child protection and parental controls.
Policy Updates
Jitabit may update this privacy policy from time to time. Reasons for changes may include:
- Changes in laws or regulatory requirements.
- Launching new services or technologies.
- Improving security measures.
- Based on user feedback and suggestions.
For significant changes, we will notify you by email or platform notification at least 30 days in advance. Continued use of the platform after such changes constitutes your acceptance of the updated policy.
Current version: 2.1 | Last updated: January 2026. Previous versions are available on request via support.
Contact
For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:
- Email: [email protected]
- Live Chat: Available directly on the platform, 24/7.
- Response Time: Typically within 24–48 hours.
Privacy complaints will be addressed within 30 business days. If a case requires more time, you will be notified in advance.
Why jitabit Privacy First
More than just words — every step we take is dedicated to protecting your information.
We use 256-bit SSL encryption — the same technology trusted by the world's leading banks. Every data transfer you make is fully secured.
Documents collected for identity verification are used solely to meet regulatory obligations and are never shared with third parties.
Jitabit never sells your personal data to advertisers or data brokers. This is a core commitment we stand by.
Opt out of marketing communications, export your data, or close your account at any time from your account settings.
Independent third-party cybersecurity experts audit our systems annually and publish their findings.
Jitabit operates in compliance with GDPR and international data protection guidelines, ensuring the highest privacy standards worldwide.
Get started on a trusted platform today!
Your data is completely secure — register with jitabit and enjoy a safe, entertaining gaming experience.